Refund policy

Thank you for shopping at Las Almaritas!

We offer refund and / or exchange within the first 30 days of your purchase. If 30 days have passed since your purchase, you will not be offered a refund and / or exchange of any kind.

Eligibility for refunds and exchanges

  • Your item must be unused and in the same condition that you received it.

  • The item must be in the original packaging.

  • To complete your return, we require a receipt or proof of purchase.

Changes (if it is applicable)

We only replace items if they are defective or damaged. If you need to change it for the same item, send us an email to and send your item to: Maï LeTurquais, Paseo s'alamera number 8, Santa Eulalia des Riu, Ibiza, Baleares, Spain


Partial refunds are granted (if it is applicable)

  • Any item that is not in its original condition, is damaged, or a part is missing for reasons not due to our error.

  • Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a certain number of days.

Late or missing refunds

  • If you haven't received a refund yet, first check your bank account again. Next, contact your credit card company. It may take some time before your refund is officially posted.

  • If you have done all this and you still have not received your refund, please contact us at +34 722 32 70 53 or


  • Please return the item to the address: Maï Le turquais, paseo s'alamera number 8, Santa Eulalia des Riu, Ibiza, Baleares, Spain.

  • You will be responsible for paying your own shipping costs to return your item.

  • Shipping costs are not refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.

  • Depending on where you live, the time it takes for your changed product to reach you may vary.

  • Please note that we cannot guarantee that we will receive your returned item.

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